Privacy Policy

This Privacy Policy explains how SearchBox Buzz (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our Search Box Optimization services and visit searchbox.buzz.


1. Information We Collect

Information you provide directly:

  • Name, email address, and phone number (via our contact form or booking system)
  • Business name, website URL, and written approval of target keywords when onboarding as a client
  • Billing and payment details processed securely through our payment providers
  • Communications and messages exchanged with our team

Information collected automatically:

  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on site, and navigation patterns
  • Campaign performance data including keyword impressions and confirmed click counts tracked via Google Analytics and Bing Webmaster Tools
  • Device identifiers and session data

Information from third parties:

  • Search platform data from Google and Bing used to deliver and measure campaigns
  • Publicly available business information used for keyword research


2. How We Use Your Information

We use the information we collect to:

  • Deliver and manage your Search Box Optimization campaigns on Google and Bing
  • Activate your brand in autocomplete suggestions for client-approved keywords
  • Confirm and count actual clicks to your website for accurate monthly billing
  • Communicate with you about your account, campaign performance, and invoices
  • Process payments, including the one-time card verification charge at service initiation
  • Assist with setup of Google Analytics and Bing Webmaster Tools tracking at no additional charge
  • Provide transparent reporting through dashboard and Reporting Portal
  • Comply with legal obligations and enforce our Terms & Conditions
  • Send marketing communications where you have provided consent


3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our website and services. These include:

  • Essential cookies: required for the website and dashboard to function
  • Analytics cookies: used to understand how visitors interact with our website via Google Analytics
  • Click tracking: Google Analytics and Bing Webmaster Tools are used to verify and count confirmed website clicks generated through autocomplete terms
  • Preference cookies: used to remember your settings and preferences

You can manage or disable cookies in your browser settings. Note that disabling certain cookies may affect click tracking and reporting accuracy in your Client Hub.


4. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers: third parties who assist in operating our platform or processing payments, bound by confidentiality agreements
  • Search platforms (Google & Bing): approved keyword and campaign data shared as necessary to execute autocomplete activation and track results
  • Legal authorities: when required to comply with applicable law, legal process, or government requests
  • Business transfers: in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction


5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy:

  • Account and billing data is retained for a minimum of 7 years to comply with financial record-keeping requirements
  • Campaign performance and click data is retained for the duration of your contract plus 2 years
  • Contact form submissions are retained for up to 2 years

You may request deletion of your data at any time, subject to our legal retention obligations.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you
  • Correction: request that inaccurate or incomplete data be corrected
  • Deletion: request erasure of your data, subject to legal obligations
  • Portability: request your data in a structured, machine-readable format
  • Objection: object to our processing of your data for marketing purposes
  • Restriction: request that we limit how we process your data in certain circumstances

To exercise any of these rights, please contact us at contact@searchbox.buzz. We will respond within 30 days.


7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. These include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

No method of transmission over the internet is 100% secure. In the event of a data breach, we will notify affected users as required by applicable law.


8. Children's Privacy

Our services are intended for businesses and professionals aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.


9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.


10. Contact Us

For privacy-related questions, requests, or concerns, please contact us at:

SearchBox Buzz

Email: contact@searchbox.buzz

Website: www.searchbox.buzz

Book a Meeting: https://calendar.searchbox.buzz/contact/spo-discovery